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by Erin Hatfield
As the saying goes, the only constant in our lives is change. The last two years have certainly proven that true. We’ve seen a dramatic change in the global workforce, which has accelerated adoption of cloud-based collaboration solutions. As small business owners embrace cloud solutions, what benefits can they deliver? And can the shift to the cloud truly help small businesses thrive in this world of hybrid work?
What is cloud-based collaboration and calling?
To put it simply, cloud-based collaboration solutions enable employees to work together on documents and other data types. This information is stored and accessed off-premises (in the “cloud”) and outside of a company firewall, as opposed to on-premises, in a physical server. Employees use a cloud-based collaboration platform to share, edit, communicate, and work together on projects.